Saturday, August 09, 2008

Disconnect VPN hangs

I started noticing problems disconnecting a VPN connection on my Vista SP1 machine. When I choose to disconnect, the disconnecting dialog would not go away. Trying to end task did not work. The system would hang when trying to shutdown. Something clearly had gone wrong with this...

It appears the problem is related to Symantec Endpoint Protection. I had SEP MR2 installed when I noticed this problem. After doing a little reading I confirmed others are having this same problem. It seems the problem is not limited to Vista. I saw reports of users with XP having issues.

Uninstalling SEP resolves the disconnecting VPN problem. So far I am not really liking the new Symantec Endpoint Protection. I am switching over to NOD32.

4 comments:

typeo said...

We had the same issue, I think this may be fixed in the latest MR4 build of this product.

mapl said...

Disabling "Teefer2 Driver" from VPN connections network settings allows you normally disconnect from VPN.

We have had lot of problems With SEP11 and WLAN/VPN connections, problem has always been Teefer2 driver.

toby said...

Thanks mapl. I'll add that to the blog too.

Avathar said...

This resolved my issue aswell, this solution works.

Thank you.