Friday, December 07, 2012

Adobe Flash install error 2753

We deploy Adobe Flash ActiveX updates with SCCM using the .MSI and some systems fail with the following error:
Error 2753.The File 'InstallAX.exe' is not marked for installation.

I have found the following steps can resolve this installation issue.

  1. Open Regedit.exe
  2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions
  3. Delete all values under this key
  4. Close Regedit
Re-run the install. 

After successful installation, the values under the above mentioned key will automatically be recreated.

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