Friday, August 15, 2008

Citrix - Wfcrun32 Error Failed to set Event Logging and Open or Save .ica file prompts

Wfcrun32 Error Failed to set Event Logging
This error occurs after updating versions of the Citrix software. To fix this error delete the appsrv.ini file located under the user's profile. On XP the location is:
C:\Documents and Settings\%username%\Application Data\ICAClient
The file will be recreated automatically on the next connection. This should clear up that error message.
Here is a script you can run on a XP machine that will automatically remove the file from each profile. Extract the file and run it on each machine you want cleaned. Appsrv_Cleaner

Open or Save .ica file prompts
Also with Citrix, if when clicking web links that are supposed to initiate a citrix connection you get prompted to open or save the .ica file there are two things you can try. One, with the user logged on run this command from the directory where wfica32.exe is installed wfica32 /setup or from a command prompt run:
"C:\program files\Citrix\ICA Client\wfica32" /setup

Another thing to try is go to Control Panel>Internet Options>Advanced>Under Security check the box for 'do not save encrypted pages to disk'. After checking the box and clicking ok, close out all of your IE windows and try again.

If that doesn't work, try uninstalling citrix and installing the latest software. Or try installing Firefox and see if it will work through Firefox.


Anonymous said...

Thank you. The solution for Wfcrun32 Error Failed to set Event Logging, fixed my problem! Thanks!

toby said...

Excellent. I wonder if it would be helpful to script a tool that will clear this on each profile. I know we could use this at our work. Maybe I'll put one up. Would that be helpful?

Anonymous said...

Just wanted to add my thanks. The expensive IT provider to the company I work for is still scratching its head to figure this error out. They must not have thought of googling the error and taking Toby's advice. Thanks again.

toby said...

Awesome! Thanks, toby.

pej said...

May I extend my thanks as well. The error message has cleared.

Anonymous said...

Thank you !

your help was a great time saver

Anonymous said...

Thank you! Your script works fine.

Anonymous said...

Thanks Toby!

Anonymous said...

Works like a Champ! Good stuff.

toby said...


Anonymous said...

Thank you for your post!!
Worked great.
My scenario was on a Windows 8 PC running IE10.
Citrix Receiver Online Plug-in 12.3

These exact steps worked for me, thanks again!! Rock N' Roll!!

You will need to unhide hidden files.
Go to a Run command, Browse to C:\program files\Citrix\ICA Client\wfica32, click Open.
Then add the /setup so it looks like this:
"C:\program files\Citrix\ICA Client\wfica32" /setup

Run it.
When you log back in Citrix and launch Outlook or Word you should get prompted on what program to use to open .ica.
Choose Citrix and all is good.

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